Data Protection Privacy Your Rights

328 Privacy Policy — Your Data Is Our Responsibility

Your personal data is fully secure with 328. Learn here in detail how information is collected, used, cookie policies, and your rights.

Last Updated: 2025

Table of Contents
Summary

328 values your privacy above all. This policy explains what data we collect, why we collect it, and how we protect it. By using our platform, you agree to this privacy policy. If you have any questions, Help Center Contact Us.

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What Information We Collect

Various types of information are collected during registration and use of the 328 platform. This data is used solely to provide and improve services. No data is collected without your consent, and the amount of data collected is always kept to a minimum.

Account Information

Name, email address, phone number, date of birth, and other registration details. Additional documents may be requested to verify your identity.

Payment Information

Information about bKash, Nagad, or Rocket accounts, transaction history, and deposits & withdrawals in ৳ BDT. Card or bank details are not stored.

Device & Browser Information

IP address, browser type, operating system, device ID, and mobile network information are automatically collected.

Usage Information

Details about your time spent on the platform, pages viewed, betting history, and related activities are recorded.

Why and How Information Is Used

Collected data is used only for specified purposes. 328 never sells your information to third parties for commercial use. Transparency in data use is a core principle for us.

Authorized Use
  • Creating & managing accounts and verifying identity.
  • Processing deposits, withdrawals, and transactions.
  • Sending information about bonuses, promotions, and rewards.
  • Ensuring platform security and preventing fraud.
  • Providing customer service and support.
  • Analyzed to improve platform experience.
What We Don’t Do
  • Your personal information is never sold to third parties.
  • Information is never shared with others without your consent.
  • We do not store full payment card or bank account details.
  • No marketing is directed at minors.
  • Data is not shared with government agencies except when legally required.

Cookies and Tracking Technologies

328 uses cookies and similar technologies to improve your website experience. Cookies are small text files stored on your device to remember your preferences for future visits. We use three types of cookies.

Essential Cookies

These cookies are essential to maintain your login status, ensure security, and run core platform functions. They cannot be disabled.

Analytical Cookies

Anonymous data is collected to understand how users interact with the platform. This information helps improve our services.

Marketing Cookies

Used to show you relevant offers and promotions based on your preferences. You can disable these cookies in your browser settings.

You can delete or disable cookies anytime from your browser settings. Disabling some essential cookies may affect the platform’s functionality.

Data Storage & Security Measures

328 uses top-tier security technology to keep your data safe. Your personal and financial information is stored on encrypted servers with regular security audits. We follow international standards for data protection.

Security Measures
  • Data is transmitted using SSL encryption.
  • Payment information is stored separately on secure servers.
  • Regular security checks and updates are performed.
  • Multi-factor authentication to prevent unauthorized access.
Data Retention Period

Information of active accounts is retained as long as the account is open. Some data may be kept for a legally required period even after account closure.

Transaction records are kept for a minimum of five years in compliance with financial regulations.

Sharing Information with Third Parties

328 may share information with third parties only under strict conditions and limited circumstances. Your info is never sold and shared data is always minimized.

Payment Providers

To process transactions, necessary information is shared with payment partners like bKash, Nagad, and Rocket. These partners follow their own privacy policies.

Game Providers

Third-party game providers may receive minimal data needed to operate games. These providers work under strict confidentiality agreements.

Legal Requirements

Information may be provided to regulatory authorities under court orders or legal obligations. Only the minimum necessary data is shared in such cases.

Your Rights, Policy Updates & Contact

Every 328 user holds certain fundamental rights over their personal data. We fully respect these rights and commit to handling any requests properly.

Your Data Rights
  • Access: You can request a copy of the personal data we hold about you at any time.
  • Correction: You can request to update or correct incorrect or outdated information.
  • Deleted: You may request deletion of your data after closing your account.
  • Objection: You have the right to object to processing your data for specific purposes.
Policy Changes and Contact

328 may update this privacy policy as needed. Major changes will be notified in your account. The latest policy is always available on this page.

For any questions about data protection:

Email: [email protected]

For General Support Help Center or FAQ Page View.

Enjoy safely — Join 328

Your privacy is protected, your data is safe. Open an account with 328 now and enjoy the best entertainment experience in Bangladesh.

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